APPLICABLE SCOPE: Livingroom, bedroom, kitchen,...Great housewarming gift or present or entry and bathroom mat.
MATERIAL TYPE: The carpet has 3 layers :
    - Upper: fleece
    - Middle: porous layer
    - Under: polyester with anti-slip grain
COMMODITY CHARACTERISTICS:
    - Thickness: about 7 - 8mm
    - Dustproof, anti-slip, flexible.
    - Thermal transfer printing technology, high-quality colors and images, difficult to fade.
    - No harmful
    - Wear-resistant and durable, washing fastness of 3 or more, never fade
CAUTION: Shipping carriers require packages to be vacuum sealed in order to minimize volume. The fact that packages being vacuum-sealed will squeeze the carpet and cause creases. The sponge inside the carpet will be deflated which consequently makes the carpet you receive looks thin and wrinkled. This is a problem caused by the shipping process. 
    - Please spread open the carpet and let it rest for 10-15 days so that the sponge inside can be recovered to its original state. Reduce creases by the rolling rug, pattern side up, and massaging by hand to help ease it flat. Try laying it out in a sunny room first, heat helps loosen the backing.
    - Washing Condition: Super easy to clean! For spills, remove excess material and blot with a clean, wet cloth.
    - Never rub as this will make stains harder to remove. Repeat with cleaner or a solution of water and dish detergent.
    - Finish by blotting with a clean, wet, and then dry cloth.
Note: Since the size is manually measured, please allow a slight dimension difference.

• Orders ship within 5 to 10 business days.
• Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
• We understand how important it is to receive your order promptly. That's why we offer fast and reliable shipping options to our customers.
  • All orders are processed within 7 business days. Once your order has been processed, you will receive a tracking number via email so you can track your package.
  • We offer standard shipping and expedited shipping options, depending on your needs. Standard shipping usually takes 7 business days to arrive, while expedited shipping usually takes 4 business days to arrive.
  • Please note that we cannot be held responsible for any delays caused by the shipping carrier. If you have any concerns about the delivery of your order, please contact us and we will do our best to help.

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at cs@bigtigon.com and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.